Our Client is one of the best of the best, looking to hire the best of the best AV Service Technicians. They are a full-service smart home automation design and integration company based in Aspen serving its Clients throughout the mountain resorts of Colorado, South Florida, Hawaii and Cabo San Lucas. As part of a group of elite national Custom Integrators they have been in business well over 20 years, their team is comprised of world-class experts in every field whose number one priority is to provide the best products and services to their Clients.
This position is responsible for making sure the Company’s most important Clients receive concierge level service in a helpful, efficient manner by providing superior technical delivery and seamless communication between the Client and the Company. In addition this position controls the processing and fulfillment of the most challenging orders, fielding Client inquiries, and resolving Client complaints. They also provide system training to Clients, discuss technical aspects about a system or equipment when appropriate, and recommend upgrades when necessary.
A Minimum of 5 years’ experience with audio/video and residential electronic systems projects.
Experienced in the installation and servicing of Crestron and Savant control systems.
Understanding of Crestron and Savant control systems and able to support the programming department with downloads.
Able to setup Crestron, Savant and AMX remotes, keypads, and touch screens unsupervised.
Understanding of cable TV systems -termination, distribution amps, signal balancing, and able to test and troubleshoot unsupervised.
Knowledge of the construction and design/build industry, trade coordination, and project management.
Well organized, detail oriented, and self-motivated with initiative to meet deadlines and self manage.
Strong verbal and written communication skills.
Positive attitude with a commitment to offering top-notch customer service.
An independent thinker and problem solver.
- High school diploma
$80,000 to $100,0000 annual salary. DOE.
401k Plan with employer matching.
Discounted ski passes.
Regular company outings.