AV Service Coordinator for High End Residential

Published
September 12, 2020
Location
Kalispell
Category
Job Type
Salary
$40,000 to $55,000 Annual Salary. DOE.
Industry
Custom Integration
Company Name
HD Staffing

Description

Our Kalispell based Client specializes in entertainment and high end residential integration systems. They are continuously evaluating new trends before they reach the market to ensure their clients benefit from technology that is truly useful and simple to use while working with the finest manufacturers in the industry to deliver simple, reliable, high performance systems.

Responsibilities

This position is the forward face of the Company's entire Client base. The SC will provide exceptional service to Clients through timely processing of service requests both proactively and reactively through effective and proactive communication with customers and internal staff. Exhibit full ownership for problem resolution and follow up. Provide general administrative sales support.

Qualifications

Must be proficiency with ticketing software in order to effectively track and manage order information and status

Strong verbal and written communication skills

Ability to adapt to situations whether that is dealing with a potential unhappy customer or being able to easily improve and change business processes within the customer service department

Excellent prioritization skills

Must be respectful, considerate, and team oriented while building strong professional relationships amongst other team members in the company

Job Benefits

$40,000 to $55,000 annual salary plus potential bonus.

Medical Insurance.

401K.

Vacation and Sick time.

Paid Holidays.

Cell phone allowance.

 

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