Our Kalispell based Client, one of the largest Custom Integrators in the region, in entertainment and high end residential integration systems. They are continuously evaluating new trends before they reach the market to ensure their clients benefit from technology that is truly useful and simple to use while working with the finest manufacturers in the industry to deliver simple, reliable, high performance systems.
This position is the forward face of the Company's entire Client base. The SC will provide exceptional service to Clients through timely processing of service requests both proactively and reactively through effective and proactive communication with customers and internal staff. Exhibit full ownership for problem resolution and follow up. Provide general administrative sales support.
Must be proficiency with ticketing software in order to effectively track and manage order information and status
Strong verbal and written communication skills
Ability to adapt to situations whether that is dealing with a potential unhappy customer or being able to easily improve and change business processes within the customer service department
Excellent prioritization skills
Must be respectful, considerate, and team oriented while building strong professional relationships amongst other team members in the company
$40,000 to $55,000 annual salary plus potential bonus.
Vacation and Sick time.
Cell phone allowance.