Our Client offers a wide range of systems: distributed audio video, network deployment, surveillance, lighting, climate, motorized shade, and access controls. They provide their Clients with seamless systems to meet their needs by partnering with world-class vendors and utilizing proven technology. Their management team specializes in achieving full integration of their Client's electrical and low voltage systems; allowing them to control their home or work environment through an intuitive portal.
This position is responsible for ensuring the Company’s Clients receive superior service in a helpful, efficient manner by providing exceptional technical delivery and seamless communication between the Client and the Company. In addition this position controls the processing and fulfillment of all service orders, fielding Client inquiries, and resolving Client complaints. They also provide system training to Clients, discuss technical aspects about a system or equipment when appropriate, and recommend upgrades when necessary.
A Minimum of 5 years’ experience with audio/video and residential electronic systems projects.
Experienced in the installation and servicing of Crestron, Savant, Control4 and Lutron control systems.
Understanding of Crestron, Savant, Control4 and Lutron control systems and able to support the programming department with downloads.
Able to setup Crestron, Savant and Control4 remotes, keypads, and touch screens unsupervised.
Installation, setup, and troubleshooting of automation systems and IP Networks.
Understanding of cable TV systems, termination, distribution amps, signal balancing, and able to test and troubleshoot unsupervised.
$40.00 to $55.00 per hour. DOE.
IRA with employer matching.
Paid Time Off (PTO) and paid holidays.
Company cellphone or reimbursement.