AV Client Services Technician for High End Residential

Published
October 15, 2020
Location
Bozeman
Category
Job Type
Salary
$25.00 to $33.00 per hour. DOE.
Industry
Custom Integration
Company Name
HD Staffing

Description

Our Bozeman, Montana based client is a specialty electronics design and integration company focusing on high-end residential and light commercial projects. As part of a group of elite national Custom Integrators they specialize in the design, installation and maintenance of distributed video and audio systems, private theaters, media rooms, lighting, shading and environmental controls as well as data, phone and video services infrastructure.

Responsibilities

This position is responsible for ensuring the Company’s Clients receive superior service in a helpful, efficient manner by providing exceptional technical delivery and seamless communication between the Client and the Company. In addition this position controls the processing and fulfillment of all service orders, fielding Client inquiries, and resolving Client complaints. They also provide system training to Clients, discuss technical aspects about a system or equipment when appropriate, and recommend upgrades when necessary.

Qualifications

A Minimum of 5 years’ experience with audio/video and residential electronic systems projects.

Experienced in the installation and servicing of Crestron, Savant, Control4 and Lutron control systems.

Understanding of Crestron, Savant, Control4 and Lutron control systems and able to support the programming department with downloads.

Able to setup Crestron, Savant and Control4 remotes, keypads, and touch screens unsupervised.

Understanding of cable TV systems -termination, distribution amps, signal balancing, and able to test and troubleshoot unsupervised.

Knowledge of the construction and design/build industry, trade coordination, and project management.

Well organized, detail oriented, and self-motivated with initiative to meet deadlines and self manage.

Strong verbal and written communication skills.

Positive attitude with a commitment to offering top-notch customer service.

An independent thinker and problem solver.

 

Job Benefits

$25.00 to $33.00 per hour. DOE.

Employer paid health insurance and life insurance.

Dental, vision, and family health insurance available.

401k with 3.5% employer match available after 6 months.

$75/quarter Wellness Stipend.

Paid time off.

Formal, specialized training to increase your technological knowledge base.

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